OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
118 ratings and 65 comments received in the last 90 days.
16 July 2024
Happy with the process
07 July 2024
Excellent service from Marie Thomson
03 July 2024
Great experience
02 July 2024
Good rapport, listened
02 July 2024
Sales team knew I was serious , didn't put me under pressure and kept me informed of offers and deals
30 June 2024
Very professional
30 June 2024
Regular updates and delivery ahead of original estimate
29 June 2024
Whole team was fabulous
26 June 2024
Great customer service, nothing was too much trouble.
21 July 2024
Because of George
21 July 2024
Good service
19 July 2024
Even though I was kept waiting to collect my car George was very helpful & kept me updated on progress.
19 July 2024
Great service
17 July 2024
Car was booked in for an EGR recall 10/07. didn't receive a call to say completed, had to chase, no reply to messages left. parts were not ordered or fitted on the day, received the car back 12/7
17 July 2024
Mr Simon Allan kept me fully up to date with how my mini was doing
11 July 2024
Hassle free and no unexpected surprises
10 July 2024
Everything I needed has happened in a timely manner with very professional support
09 July 2024
Professional service
08 July 2024
The assistant that dealt with my service (Awais Iqbal) was extremely curtious and helpful.
18 July 2024
All my questions were answered. Simon Allen spent an hour and a half with me making sure I knew everything I needed to know. He even said to pop back in a couple of weeks and he'd go over anything I needed extra help with.